Hello my name is David and I am 48 Years old and have worked in the technical industry for over 30 years, I have worked at British Telecom, o2/Cellnet and at Anglia Ruskin Univeristy as a Techinical specialist.

I was an IT specialist working within the Department of Computing
and Technology for the Faculty of Science and Technology at
Anglia Ruskin University, I had held this position for 12 years.
A major part of my working day is spent supporting students as
they complete their assessments in the activities listed below.
Web Design,
HTML v3 to v5
PHP/MYSQL
Flash/Action Script 3.0
Dreamweaver and Flash Action script
Video,
Provide advice and support student projects at undergraduate and
post-graduate level
Provide training and demonstrate correct usage of departmental
resources e.g. High Definition video cameras\3d Cameras
Provide support during capture and editing using Adobe Premier
Provide advice and support to students using post production
software for compositing e.g. Chroma key and 3d video
Application Support,
Adobe Master Collection Flash Dreamweaver Premier After Effects
Photoshop
Autodesk Collection Maya 3d studio max
Microsoft Office XP 2007 2010 and 2013
Microsoft Operating systems XP/Vista/7/8/10/11
Microsoft Servers
Microsoft Application Servers SharePoint Hyper-V IIS Active
Directory Terminal Services
Flex LM Services
Microsoft Academic Alliance,
Academic Alliance administrator supports a cohort of over 700
students
Manage software licensing
Support students in their activities e.g. provide technical
support for installation and configuration
Demonstrate and test new software technology to improve methods
of teaching
Virtualisation,
Provide students with bespoke server setups using Microsoft, Open
Source and proprietary servers such as a virtualised Flash Media
Server
Provide Virtual application services for department for use in
the Microsoft environment
Using this feature allows us to be completely flexible in where
we can teach our modules it allows us to use any computer on
campus and is not dependent on the resources of the local machine
We have successfully tested and used Matlab and Visual Studio
2010 in the classroom environment and is being considered by the
faculty to be used for distance learning students
Lab Management,
Build and deploy operating systems using Windows image services
Install and support specialist software packages
Active Directory administration
Health and Safety Risk assessments and DSE (recently award
Diamond status in ROSPA audit)
Staff and Student health and safety inductions
Sustainability and ISO 14001 (consumption of energy and correct
disposal of waste)
Trained lead fire marshal
Provide both physical and technical support to research groups
staff and students
Provide documentation for all activities
Planning for the Future,
I have had a Capital budget averaging £40k pa
Heavily involved in identifying and procuring of new equipment to
support teaching within the department and Faculty
Involved in planning IT teaching resources with members of senior
management within our central service departments e.g. ITS and
the Library
Deployment of the first 3d teaching facility on the Cambridge
campus supporting 3 degree programs